FAQ
Ticket office
How do I buy a ticket for Museum Night?
From Thursday 3 September, tickets are available online on our website, at the Pop-up NDM located at Rue du Petit-Chêne 36, and at our various points of sale: the Payot bookshops in Lausanne, Morges, Nyon, Vevey and Montreux. On the day of the event, Saturday 26 September, you can also buy your ticket at the entrance to each partner museum from 2pm, at the meeting points at Place de la Riponne from 9am and at EPFL from 2pm, and at the pop-up from 10am.
What should I do if I haven't received my ticket after buying it online?
Following your purchase, you should receive a confirmation email with a QR code to present at the entrance of the first museum you visit. If you do not receive this email, please check your spam folder or contact us via our contact form.
Are there reduced rates or free admission for certain categories (children, senior citizens, people with disabilities, accompanying persons)?
All information regarding ticketing can be found on our dedicated page. Children under 16 do not pay admission, and the price of an adult ticket is CHF 10.- All discounts usually granted in museums are suspended on Saturday 26 September from 2pm.
Can tickets be sent by post?
No tickets will be sent by post. If you would like a physical ticket, please visit one of our various points of sale from Thursday 3 September: the Payot bookshops in Lausanne, Morges, Nyon, Vevey and Montreux. On the day of the event, Saturday 26 September, you can also buy your ticket at the entrance to each partner museum from 2pm, at the meeting points at Place de la Riponne from 9am and at EPFL from 2pm, and at the pop-up from 10am.
Are public transport journeys included in the ticket?
Yes. When you buy a ticket for Museum Night, you can travel freely throughout zones 11 and 12 of the Mobilis network, in 2nd class, in accordance with the official CTV fare plan, and on all services listed in the timetables of the participating transport companies. Be sure to keep your ticket and a form of identification (ID card, passport or driving licence) with you. See the Transport page for further information.
Programme and activities
When and where can I see the programme?
The full programme of activities for this 25th edition will be unveiled on Thursday 3 September on our website. The printed programme will also be available as a special supplement in the 24 heures of 5 September.
You will also find the programme at our pop-up, as well as in the various museums taking part in Museum Night.
Feel free to sign up for our newsletter to stay informed, or follow us on social media @lausannemusees!
Do certain activities or guided tours need to be booked in advance?
Your entrance ticket gives you access to all Museum Night activities. Some activities, workshops or tours require registration. Unfortunately, we do not control museum attendance. If you have a question about this, please contact the museum concerned directly.
Are there recommended routes for families and children by age?
Our Paths page offers several themed itineraries, three of which are dedicated to families. What's more, this year you can create your own personalised route by specifying your criteria — for example your children's age, the time slot you'd like to go, or the areas that interest you.
Transport and accessibility
How can I get around by public transport and travel between museums?
The Renens, Lausanne and Pully railway stations are located in the immediate vicinity of several museums. All institutions are served by public transport. The Museum Night ticket allows you to travel freely throughout zones 11 and 12 of the Mobilis network, in 2nd class, in accordance with the official CTV fare plan, and on all services listed in the timetables of the participating transport companies. Be sure to keep your ticket and a form of identification (ID card, passport or driving licence) with you. All information about transport can be found on this page.
Is parking available for visitors?
We encourage the use of public transport, cycling or walking to make the most of the event. No specific parking is provided, but you can use the public car parks in Lausanne, Pully, Renens and EPFL (paid parking).
What accessibility measures are in place (for people with reduced mobility, visually impaired people, accompanying persons)?
Several museums have put in place specific arrangements to welcome people with disabilities as well as possible. You will find all the details in the summary document available here, as well as on the dedicated pages of each partner museum.
Communication and materials
Where can I find the printed programme for Museum Night?
The printed programme for Museum Night will be available as a special supplement in the 24 heures of 5 September. On the day of the event, Saturday 26 September, you can also pick one up at the meeting points at Place de la Riponne from 9am, at Plateforme 10 and EPFL from 2pm, and at the pop-up from 10am.
Is it possible to receive the newsletter or information by email?
You can sign up at any time for our newsletter to stay informed, or follow us on social media @lausannemusees!
Is it possible to receive a poster?
With pleasure! Please do not hesitate to contact us via our contact form specifying your address, and we will see what is possible depending on available stock.
Collaborations and partnerships
I would like to work for Museum Night, who should I contact?
We do not have any positions available within the organising team, but every year we look for paid staff for the day of the event. If you are interested, please let us know via our contact form.
How can I propose a cultural or artistic project for Museum Night?
Each museum develops its own programme for Museum Night. We invite you to write directly to the museums that interest you to ask whether they would be interested in collaborating.
How can associations or social institutions collaborate with the event?
Associations or social institutions wishing to collaborate with Lausanne Museums are invited to contact us via our contact form.
